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Nestled in the heart of the Somerset countryside, our family-run home offers a cosy, stress-free retreat for your furry friends. With acres of open space to explore around us, comfy indoor napping spots, and plenty of tail-wagging attention, your dog will feel right at home.

I am a lifelong dog lover and understand how important it is to find someone you can trust which is why I treat every dog that stays with us like one of our own.

Whether its day care, a weekend getaway or a longer stay, we make sure your dog enjoys plenty of playtime, fresh country air, and of course lots of cuddles. From morning walks along country trails to lazy afternoons, every guest gets the love and care they deserve.

We cannot wait to meet your dog and welcome them into my extended dog family.

 

At Home on the Levels, your dog isn’t just boarded
— They’re part of our family. 🐶❤


Fully insured with xxxxxxxx

Fully licensed with Somerset county council

I am fully certified in canine first aid

If you have any further questions please do not hesitate to contact me via the links above.

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About us
My name is Gemma and I have created Home on the Levels Dog Boarding. I live with my husband, three animal loving children, chickens and our two mad, crazy, friendly and very loveable working cocker spaniels, Maisie and Willow. We kept Willow from Maisie’s first litter of puppies, as we could not resist her and they are both now inseparable. We are a very active family and simply love going out for walks and enjoying the fresh air and open countryside that we are fortunate to live in.
 

I have always had a love and passion for animals growing up, and have grown up with cats, guinea pigs, hamsters, a one eyed tortoise and of course dogs. Dogs have always been a huge part of my life — they bring me so much joy, love, and laughter every single day. My love for dogs continued when I left home and started my own family, convincing my husband (who has never had a dog) to buy a puppy! We now wouldn’t be without our dogs (even though the house can be a bit chaotic at times!!). I just love the loyalty and unconditional love they give and are always there to put a smile on your face.

We have had two litters of puppies from Maisie, which has been hugely successful. My children absolutely love to help raise the puppies and it’s such a lovely environment for them to grow up in. It’s also been so rewarding to find wonderful loving homes for them all and owners whom I still keep in contact with and get regular updates on how all the pups are doing!

So that's a bit about my family and I. Here is a bit about why i've decided to get into dog boarding . . . . Previously I worked as a Sustainability Standards Manager at Yeo Valley, and although I enjoyed my job, after having my third child, I decided that I would not return to work, stay at home and focus on bringing up my family and supporting my husband with his demanding job. So my circumstances have now changed meaning I spend more time at home.

The other factor that made me think of dog boarding as a business is that fact I struggled to find somewhere suitable for my dog whilst we went on holiday that didn’t cost an arm and a leg. I didn’t like the idea of a kennel environment nor somewhere that charged extra for walks and cuddles! For me, the welfare of the dog is priority and a service should offer everything you would give your own dog at home.  There seems to be quite a requirement for a home from home boarding as I’ve had a lot of people ask if I offer this.

After a change to my career path, I feel I am now in a position to offer what I struggled to find – a home style dog care service. It feels like the natural route for me. We can offer everything a dog would require – the time (being a stay at home mum) the space and large enclosed garden, living close to lovely country walks and the family environment to offer the unconditional love and attention to make the dog feel at home and to give their owners the reassurance whilst they are away. 

Previously I worked as a Sustainability Standards Manager at Yeo Valley, and although I enjoyed my job, after having my third child, I decided that I would not return to work, stay at home and focus on bringing up my family and supporting my husband with his demanding job. So my circumstances have now changed meaning I spend more time at home.  

The other factor that made me think of dog boarding as a business is the fact I struggled to find somewhere suitable for my dog whilst we went on holiday, that didn’t cost an arm and a leg. I didn’t like the idea of a kennel environment nor somewhere that charged extra for walks and cuddles! For me, the welfare of the dog is priority and a service should offer everything you would give your own dog at home. There seems to be quite a requirement for a home from home boarding as I’ve had a lot of people ask if I offer this.

After a change to my career path, I feel I am now in a position to offer what I struggled to find – a home style dog care service. It feels like the natural route for me. We can offer everything a dog would require – the time (being a stay at home mum) the space and large enclosed garden, living close to lovely country walks and the family environment to offer the unconditional love and attention to make the dog feel at home and to give their owners the reassurance whilst they are away. Your dog’s comfort, happiness, and well-being are always my top priorities. I pride myself on creating a calm, caring environment where every tail wags and every personality shines.

This is the start of my dog boarding journey so things will be forever evolving as I understand what does and doesn’t work well. We have completed some renovation works to our home, so we have extra space for the dogs to have down time. I am in the process of obtaining a dog license and insurance to become an accredited dog boarding business.

I’ve already started my dog boarding journey looking after some friend’s dogs and I have future dates booked in. This has given me a taster for things to come! It has been very successful and our dogs have loved the company. I’m very excited about this new business venture, and can’t wait to start boarding.

 

 

 

What we offer

We are set in the peaceful Somerset countryside, and we offer a home-style dog boarding experience.
The perfect blend of comfort, care, and country charm. We aim to provide a structured, stimulating, and nurturing environment to support their physical, emotional, and social well-being. With plenty of opportunity for enrichment play, playtime and socialisation in our large secure garden, beautiful walks to explore, cosy indoor spots to rest, and the warmth of a true family environment.  Unlike traditional kennels, our boarding experience is personal and relaxed. Our aim is to replicate your dog’s normal routine as much as possible and provide that ‘home from home’ environment. Your dog will be surrounded by friendly faces, soft beds, and a calm, caring atmosphere. Whether your dog loves adventure or prefers a quiet cuddle by the fire, we tailor their stay to match their personality and needs - whatever your dog requires to make them feel at home.

We believe dogs thrive when they feel safe and loved — that’s why we welcome every guest as one of our own.

At night your dog can sleep in the same room as our dogs, in their own bed, crate or even with our dogs if they wish! We have enough space to offer your dog another room if they prefer a bit of privacy at night time! Whatever your dog and you are comfortable with is the best option for a happy and content stay!
Whether you’re away for the day or on an extended trip we offer services to suit your requirements. From day care or short stays, to longer overnight stays, we will do what we can do accommodate your requirements. We also offer half day options as we do not believe in charging for a full day or 24 hours when not used.

We can provide regular updates with photos and videos to give you the reassurance to be able to have a worry-free holiday or be able to concentrate on your other commitments.

Terms and Conditions

All dogs that board with us must have a basic level of training (including toilet training)

 

Dogs must be good natured and sociable with no history of aggressive behaviour

 

Unfortunately, we do not board puppies

 

Dogs must be at least 12 months old to board, be toilet trained and settle when left (unless otherwise agreed)

Male dogs must be neutered

 

We are unable to board bitches that are in season, or due to be in season

 

Your dog must be fully up to date with vaccinations, kennel cough, worming and flea treatment.  Dogs will not be accepted without this. You will need to provide proof

You must provide an emergency contact in case for any reason your dog will need to be collected

 

Booking

If you intend on using our dog boarding services, then we welcome an initial meet and greet and an opportunity to bring your dog along to our home, meet me and my family including Maisie and Willow and get a feel for our home to ensure it’s the right environment for your dog.

An overnight trial is essential to ensure your dog is comfortable in new surroundings with different people and other dogs. This date will be a mutually agreed one and at a discounted rate of £25.

We will carry out a behavioural assessment during your dog’s time with us to understand your dog’s needs, adaptability and suitability to our home environment. We have the right to terminate the trial at any time if we deem your dog to be distressed from being away from its own home or we feel that your dog is posing risk to other people/dogs. Or if your dog cannot settle and our home environment is not suited to your dog. Please be close by just in case we have to contact you to come and collect. No refund will be given if the trial is terminated.

If the overnight trial is successful then your dog can stay anytime and we advise to book in your dates with us using the booking forms.

To guarantee a booking, a booking form needs to be completed detailing the dates of the boarding,  any key information that we need to be aware of and evidence of up to date vaccinations, kennel cough, worming and flea treatment (veterinary card). We also require you to sign to confirm you are happy with the terms and conditions.

If we are able to accommodate your dates, a non-refundable deposit of 25% will be required to confirm the booking. If the deposit has not been paid the booking is not valid.

The balance payment will be required 7 days before the boarding is due to commence. One reminder will be provided by message and email. But if the payment is not received before the due date we will be unable to board your dog.
 
For day-care, a deposit is not required but we do require payment, 3 days prior to day-care. 

If we do not receive payment then we are unable to accept your dog.

 

 

 

Drop Off and Collection Times

Day care is from 8am until 6pm (other times can be arranged by prior agreement)

For short or long boarding’s, dogs can be dropped off and collected anytime from 8am-10am. If the times do not suit, please let us know your requirements and we will try to accommodate. Depending on your requirements, additional fees may apply. You may want to make use of our day-care if you cannot make the collection times after the last night of boarding and a later collection would be preferred to another night. We also offer half days if this is more convenient.

Nearer the time of the boarding, we do ask you to confirm more precise times of drop off and collection.

 

Pricing

There are no hidden extras - the health and wellbeing of your dog is our top priority and we do not believe in charging extra.

 Type of boarding

 Mon - Thursday

 Weekends (Friday,
Saturday, Sunday)

 All bank holiday periods

 Day care

 £25

 

£35

 60% more than the standard rate

Half Day    8am - 6pm    or 1pm - 6pm    

 

£12.50

 

£17.50

 60% more than the standard rate

 Overnight boarding (24 hrs )  Drop off anytime from 8am -10am  Collection anytime from 8am - 10am the next day

 

£30

 

£40

 

60% more than the standard rate

 Trial overnight  This is one off, and required well in advance of boarding

 

£25

 

£25

 

 n/a

 

 

 

Availability


The RED lines on some dates indicate when boarding
is
NOT available, due to holidays or full capacity














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